What is AIG Multinational?

AIG Multinational provides seamless and consistent global insurance program servicing and strategic advice to clients, delivering:

  • Optimal global program design, product breadth and capacity to meet our clients’ risk challenges
  • Expert knowledge for accurate, timely and compliant policy issuance
  • Risk management strategies and captive fronting solutions; and
  • Valuable real-time insights and local knowledge.

Partnering with clients to navigate a complex world, backed by the industry’s most connected global network of experts. Expertise that knows no borders.

215+ Countries and Territories Serviced

500+ Dedicated Multinational Service Professionals

50+ Global Fronting and Captive Services Experts

The AIG Advantage

Integrated ”One AIG” Team

  • Dedicates 500+ experienced Multinational service professionals including Underwriting, Legal, Operations, and Claims experts within one global team

  • Provides local coverage in over 215 territories, keeping clients protected across borders 

  • Supports clients’ global risk strategies with an award-winning captive fronting team with direct underwriting authority

Why is this important?

AIG’s dedicated Multinational team promotes collaboration across functions and geographies to ensure clients’ ease of doing business around the world.

Robust Expertise & Service

  • Deploys a comprehensive set of Multinational products with capabilities ranging from traditional risks to highly specialized offerings, across most major lines of business

  • Assigns Multinational service experts to each client, enabling consistent end-to-end execution, from timely policy issuance to efficient premium and claims payments

  • Empowers 5,500+ claims professionals worldwide to provide quick local response and central coordination

Why is this important?

AIG’s Multinational team of experts provides a seamless, globally consistent client experience.

Leading Tools & Technology

  • Creates a customized Client Brief aligning all stakeholders’ timelines and accountabilities, along with program structuring rationale, compliance considerations, territorial analysis and key documentation requirements 

  • Dedicates Legal and Business Intelligence specialists with expertise on regulatory, capital and tax considerations, market developments, and risk trends 

  • Offers leading digital platforms with real-time data including claims analysis, premium settlement, risk management and policy details

Why is this important?

Combines people, process and technology enabling clients to make well-informed global insurance decisions.


Integrated ”One AIG” Team

Issue: A global pharmaceutical client responsible for testing new medicines and vaccines used in the fight against COVID-19, required a fronted global program in approximately 100 countries. The timely issuance of cover was critical to the ongoing clinical trials.

Solution: AIG Multinational quickly assembled a global team of experts to meet the aggressive timeline required, working in close coordination with the client and broker.

Benefit: All necessary evidence of cover across the 100 countries executed in required timeframes, successfully avoiding coverage interruptions to the client’s core business operations.

Why is this important?

AIG’s dedicated Multinational team can seamlessly support critical client solutions anywhere across the globe.

Robust Expertise & Service

Issue: After a period of heavy rain and flooding in Indonesia, a global hospitality client’s hotel was closed after being inundated with mud, sand and silt.

Solution: As a result of pre-loss claims planning and risk prevention services, AIG claims and risk engineering experts were quickly on the scene to arrange for the rapid deployment of a professional restoration company.

Benefit: The hotel was completely cleaned, sanitized, and reopened before any other in the area, allowing our client to minimize downtime and capitalize on the increased business following this catastrophic event.

Why is this important?

No matter where a loss occurs, AIG’s proactive and personalized global claims support helps get clients back on their feet and resolve their claims as quickly as possible.

North America Leadership

Elke Vagenende

Global Head of Multinational

Ryan Gustafson

North America Head of Multinational

Toby McNamara

U.S. Head of Multinational

Michael Lister

Canada Head of Multinational

An De Bie

Bermuda Head of Multinational

Downloadable Materials

The scenarios described herein are offered only as examples. Coverage depends on the actual facts of each case and the terms, conditions and exclusions of each individual policy. Anyone interested in the above product(s) should request a copy of the standard form of policy for a description of the scope and limitations of coverage.