Lexington Healthcare has been providing continuous, flexible coverage options to the healthcare industry for over 50 years. It combines collective experience with broad coverages and flexibility in rate and form to create tailored insurance programs. And, with continuous investment in risk management services, policyholders are supported with best-in class tools and resources to prevent and mitigate losses. However, when a loss does occur, Lexington Healthcare’s claims investigation and resolution services are provided by experienced teams dedicated solely to healthcare-related claims.
Lexington provides insurance solutions to meet the needs of healthcare organizations including large hospitals, remote ambulatory facilities, and long-term care providers. Our healthcare risk management specialists work closely with risk managers and patient safety advocates to help design best-practice tools that reduce costs and healthcare exposures.
Lexington Healthcare experts cultivate long-term relationships to identify emerging risks and respond with tailored solutions
20+ In-house Healthcare Claims Professionals
Lexington Healthcare’s dedicated claims team and technical expertise helps to ensure that claims are effectively resolved.
Dedicated Healthcare Clinical Risk Managers
Lexington Healthcare’s in-house experts provide critical risk consulting and education in support of their risk management programs.
Applies 50+ years of Lexington Healthcare’s experience, claims data, and risk trend insights, to produce innovative, long-term client solutions.
Provides sustainable, customized coverages for small to large medical facilities and hospitals supported by a dedicated team of healthcare underwriters.
Seamlessly integrates solutions for specialized healthcare workers compensation and auto with AIG member companies.
Supports clients with 25+ dedicated, in-house healthcare claims professionals—including attorneys and clinicians—and provides access to premier defense counsel.
Applies decades of clinical and legal healthcare expertise to understand and address the uniqueness of healthcare claims.
Delivers a holistic claims approach to ensure effective claims resolutions and outcomes for healthcare policyholders.
Provides in-house clinical risk managers for virtual and on-site client risk consultations and online risk management resources.
Delivers healthcare-focused certified training including workplace violence, verbal de-escalation and crisis prevention, as well as risk, alerts and access to Lexington Healthcare’s risk management helpline.
Hosts quarterly risk management webinars to support policyholder’s knowledge of emerging healthcare trends.
Real-World Problem Solving
Benefit from our proven experience in working with customers and their brokers and agents to deliver successful outcomes.
A healthcare staffing firm needed a customized insurance program to support their ability to bid on new contracts.
Lexington Healthcare experts quickly evaluated the staffing firm’s contractual needs and developed a tailored insurance program responsive to the unique requirements.
Coverages provided by Lexington Healthcare allowed the healthcare staffing firm to effectively enter into new contracts.
A longstanding hospital client had a patient injury as the result of a wrong site surgery.
AIG claims experts worked closely with the hospital client to understand the potential process errors allowing them to focus on an effective claims resolution strategy aligned with the hospital’s priorities.
The hospital client was able to put a strategy in place to help mitigate process errors before they occur.
A specialized primary care clinic lacked a root cause analysis process and was struggling to create and implement a viable solution.
As part of Lexington Healthcare’s risk management education series, the client attended our webinar on root cause analysis. Following the webinar, the client approached Lexington Healthcare risk management consultants for further guidance.
With Lexington Healthcare’s help, the clinic was able to expedite the development and launch of their own, customized root cause analysis tool as part of their enterprise risk management platform.
Brokers: Meet Your AIG Team
View contact information for AIG’s national product and distribution teams.
The scenarios described herein are offered only as examples. Coverage depends on the actual facts of each case and the terms, conditions and exclusions of each individual policy. Anyone interested in the above product(s) should request a copy of the standard form of policy for a description of the scope and limitations of coverage.