Important information for Illinois policyholders affected by recent severe weather in Christian County.
In response to Illinois Department of Insurance Company Bulletin 2018-12, AIG Insurance Companies (the “Companies”) are suspending policy cancellations and non-renewals for affected policyholders until January 23, 2019 as a result of recent severe weather in Christian County. For any cancellation issued on or after November 23, 2018 on any in-force policy issued to an affected policyholder, the Companies have withdrawn the cancellation and reinstated the policy with no lapse in coverage. Normal cancellation and non-renewal procedures will resume on January 23, 2019. In addition, affected policyholders will be granted an extension of any provisions that impose a time limit for an insured or claimant to perform any act for 60 days.
If an affected policyholder should have a complaint regarding any disaster-related dispute or issue, they may contact the Illinois Department of Insurance toll-free complaint hotline at 1-866-445-5364, or file a complaint online at: https://idoihelpcenter.illinois.gov/s/