Report a Claim

Delivering excellence in the moments that you need us most

Start your claim here

Submitting a claim usually means that something has gone wrong, gone missing, or gotten damaged. But that doesnʼt mean it should be a negative experience. Weʼll make it as easy and transparent as possible for you to start the claims process, and our team will make sure you get the attention, communication, professionalism and empathy that you deserve at every step.

Alternatively, visit our claim reporting portal for aerospace, commercial auto, general liability, property, and workers’ compensation customers.

AIG Private Client Group

AIG Private Client Group (Homeowners, Auto, Private Collections, Personal Excess Liability, Yacht)

Contact your independent insurance advisor – or for immediate assistance, contact us:

888-760-9195

866-858-1472

For U.S.-based clients who are traveling abroad:

1 (302) 482-6000

(Premier Client Solutions customers may use this information as well)

Group Benefits (Group Life and AD&D)

First Notice of Loss

Click here to manage your life or AD&D claim online

AIG Group Benefits
P.O. Box 14294
Lexington, KY 40512

800-289-2266    855-864-0530

Email (New Losses) : 

claimsubmission@groupclaims.com

Personal Accident & Health

First Notice of Loss

800-551-0824  866-893-5984

Email (New Losses) : 

ah.customer.service@aig.com

For Claims Documentation:

ahclaims@aig.com

AIG
Attn: Accident & Health
P.O. Box 25987
Shawnee Mission, KS 66225

Scan & Submit Claims Documentation Electronically

Tips for submitting documentation with mobile phones

Learn More

  • Claims Information for Brokers

    Learn More

  • Personal Lines - Accident and Health Customer Service

    Learn More

  • Workers' Compensation - Primary

    Learn More