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AIG Travel Protect

AIG supports organizations and their people wherever their travel takes them -combining our global expertise in travel assistance services with medical support to help keep every journey safe and supported.

Why Choose AIG Travel Protect?

From small disruptions to big ones, AIG Travel Protect provides flexible, global medical support and travel assistance around the world, helping to ensure our clients’ people remain focused on their journey.

Clients will help meet their duty-of-care obligations to travelers with AIG Travel Protect – whether for security issues, medical emergencies or travel inconveniences and more.  Wherever travelers may be, in the event of a medical emergency or unexpected travel disruption, they are never more than a phone call away from our trained staff - with services operating 24/7/365.

The AIG Advantage

We have the world covered

Servicing 25,000+ A&H clients in over 215 territories around the world.

Minimizing risk

Proactive planning and expert response, helping to keep your people safe wherever they are.

Supporting Duty of Care

Helping you meet your duty of care obligations for your people.

Key Highlights

AIG Travel Protect provides a broad spectrum of services, key highlights include:

Medical Support

Calls are handled by trained specialists, meaning your people can have access to doctors and nurses for medical support 24/7 365, support available in 8 major languages.

Travel Assistance

Supporting travelers with security and travel inconveniences, such as evacuation assistance, meet and greet, lost personal items or luggage, as well as providing support with organizing transportation.

Coordination

Streamlined coordination with your organization's risk management, HR and security departments.

Administration

Our Travel Assistance program provides integration of insurance, services and claims.

Market Leading App

AIG Travel Protect App is an essential travel tool, with real-time risk alerts and the ability to track and manage safety and security by country and city.

Frequently Asked Questions

To download the app you will need your policy number and email address to register. Follow these instructions here. Once registered you won’t have to sign in again.

Yes. An existing client will need to download the new app. Follow these instructions. Once registered you won’t have to sign in again.

Click here to access local emergency contact information

Alternatively visit the AIG Travel Protect App and click the red icon in the middle of the app.

AIG Travel Protect is the comprehensive solution where clients’ valued people can access extensive resources – wherever and whenever they need them. Current insurance policy and benefits will not change so AIG Travel Protect will continue to offer 24/7/365 access to a wide range of Security Assistance, Medical Assistance and Travel Assistance as stated in the insurance policy.  

AIG has developed partnerships that provide AIG Travel Protect with access to hospital networks globally at negotiated rates.

Our Accident & Health Leadership Team

View contact information for AIG’s A&H Leadership Team

Coverage is determined by the terms and conditions of the insurance policy underwritten by National Union Fire Insurance Company of Pittsburgh, Pa., a Pennsylvania insurance company, with its principal place of business at 1271 Ave of the Americas FL 37, New York, NY 10020-1304. It is currently authorized to transact business in all states and the District of Columbia. NAIC No. 19445. Coverage may not be available in all states and product features may vary by state.  Travel assistance services are provided by AIG Travel Protect.

Non-insurance, travel assistance services provided by AIG Travel Protect. AIG Travel Protect provides around-the-clock global support to customers who experience travel disruptions from minor inconveniences to life threatening emergencies. Designed by International SOS, Inc., owned and operated by AIG. Learn how AIG Travel Protect uses personal information at www.aig.com/globalprivacy and https://www.internationalsos.com/privacy-centre/member.

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