Kidnap, Ransom & Extortion

What Is Kidnap Ransom & Extortion Insurance?

  • Worldwide primary and excess coverage for kidnapping, extortion, wrongful detention, hijacking, threat, disappearance and hostage crisis for corporate entities and its insured person(s) and high net worth families. 
  • Supplemental endorsements are available for assault (active shooter and workplace violence), child abduction, evacuation and repatriation, express kidnapping for an event lasting less than 24 hours, value of products, business interruption and stalking.
  • Coverage includes 24/7 access to best-in-class global crisis prevention and response service providers.
  • Broad risk appetite with the ability to tailor coverage to specific client requirements for a range of companies, including high risk industry classes such as energy and mining, maritime, multinationals, charities and NGOs.

The AIG Advantage

Crisis Prevention and Response

  • Access to crisis prevention consulting services from Crisis24 and R3 Continuum, including threat and vulnerability assessment, crisis and security management planning, crisis management training, personal security awareness training, behavioral health support and more.

Underwriting Excellence

  • 30+ years of experience and expertise underwriting kidnap, ransom and extortion insurance.
  • Unique partnership between claims and underwriting ensures coverage is continuously updated to address today’s emerging exposures.
  • Pan-regional presence facilitates fast and effective decision making, with the ability to respond within a moment’s notice in the unfortunate event of a crisis incident.

Claims

  • 200+ in-house Financial Lines claims professionals understand the needs of our clients when a claim occurs.
  • Our Financial Lines claims professionals are authorized to make decisions in a timely manner when response time matters most.

Why AIG

Problem Solvers

Challenge: A convoy carrying both foreign and domestic staff of an insured international NGO was ambushed by gunmen while traveling in South Sudan. Eight domestic nationals and one expatriate were abducted.

Solution: The client contacted AIG through the crisis hotline. AIG engaged Crisis24, who deployed response consultants to the client to advise on response actions. A negotiation strategy was devised, reducing the kidnapper’s financial expectations and after four days the NGO staff were released.

Benefit: CrisiSolution clients benefit from access to best-in-class global crisis prevention and response service providers to quickly and effectively manage crisis situations and keep employees safe.

Creative Solutions

Challenge: An insured chemical manufacturing company that historically only operated domestically began expanding overseas and planned to send employees to high risk parts of the world to conduct business.

Solution: Through its CrisiSolution policy, the client worked with best-in-class vendors to develop strategic crisis management plans and training and education for employees traveling overseas.

Benefit: CrisiSolution clients receive access to crisis prevention consulting services from Crisis24 and R3 Continuum, including threat and vulnerability assessment, crisis and security management planning and training, personal security awareness training, behavioral health support and more. 

Claims Expertise

Challenge: The insured patriarch of a wealthy family living in Latin America received calls at his office demanding he disclose documents and information about his business and payment in excess of US$1M.  

Solution: The client contacted AIG through the crisis hotline. Crisis24 was immediately deployed to the residence and provided a complete risk assessment of the residence and business, as well as a protocol for handling future calls and continued to monitor the matter.

Benefit: CrisiSolution clients benefit from access to best-in-class service providers as well as AIG’s deep claims expertise to quickly handle crisis events and efficiently manage claims.

National Leadership

Allison Barrett

Head of North America Financial Lines

Joel Townsend

Global Head of
Financial Lines Claims

Downloadable Materials