Issue: An insured had a large volume of fuel oil, valued at $20M+, which became contaminated in the vessel’s cargo tanks.
Solution: AIG appointed an expert to investigate and conduct sample testing to identify causing party and also the contaminant. AIG hired a specialist who de-contaminated the fuel oil and restored it to the original quality.
Benefits: The insured was able to receive the good quality merchandise. AIG provided detailed inspection and testing reports from the expert.