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Corporate Responsibility

Integrating AIG's Purpose and Values into daily activities and behaviors

At AIG, we are results oriented and believe that focusing on how we achieve positive outcomes creates an aligned and inclusive culture that enables further success.

We introduced our new Purpose and Values in 2022 to guide our actions as a company and as individuals. With input from colleagues worldwide, these principles represent who AIG is, what we stand for, and how we can better serve our many stakeholders.

Our Purpose is to discover new potential, which defines what we seek to achieve—from strong, consistent financial performance to ethical corporate conduct. Our Values support our Purpose by encouraging behaviors that drive change and are visible in our day-to-day activities, attitudes and processes.

By creating a culture rooted in our Purpose and Values, AIG was able to realize positive progress in 2022, including executing our strategy for profitable growth, prioritizing capital management, advancing AIG 200, completing the Corebridge IPO and more. Our colleagues established clear expectations and collaborated across teams to reach these goals, while acting with integrity—taking pride in their work and holding themselves accountable for the outcomes.

Our commitment to excellence was recognized by a leading international finance publication, Institutional Investor, which named Peter Zaffino Insurance Sector Best CEO Overall and ranked AIG first in Insurance Sector Overall in its 2023 All-American Executive Team survey.

AIG’s Values also extend to lifting up the communities where our colleagues work and live. In 2022, AIG earned a coveted place on The Civic 50 for the first time. This prestigious list recognizes the 50 most community-minded companies in the United States, based on their use of time, skills and resources to drive social impact in their communities and company.

Unifying under one set of clear and directive Purpose and Values empowers AIG colleagues to be conduits of positive change in our company, industry and societies at large—delivering exceptional client service, enhanced shareholder value and a better experience for everyone we serve.

Promoting equity in golf, business and society

AIG drives positive change by showing allyship to women in highly visible ways.

Our title sponsorship of the AIG Women’s Open, one of five major championships in women’s golf, delivers a clear message: exceptional achievements of women deserve equitable recognition—on the golf course, in the workplace and in society at large.

In 2022, AIG helped to continue to raise the profile of women’s golf on many levels. The AIG Women’s Open marked the first time a women’s major championship was played at Muirfield, an iconic course in Scotland. In addition, AIG and The R&A, our partner in organizing the event, set a new benchmark with a $7.3 million prize fund—doubling the purse since AIG became the title sponsor.

Supporting gender and gender pay equity in sports also promotes gender and gender pay equity in business. On a golf course, women have equal opportunity to discuss important matters in an informal setting, which builds lasting relationships and strengthens networks.

To help women advance in golf, AIG became the 2022 presenting partner of the PGA Women’s Golf Clinics, which feature a full day of golf instruction tailored to women, led by female PGA/LPGA certified coaches.

AIG’s commitment to gender equity was also reflected in strong, improving gender representation across our global operations in 2022, with women representing more than 50% of all hires and promotions. AIG also sets the tone at the top, with equal representation of men and women on the Board of Directors.

Leading by example, AIG will continue to be an ally to women and champion gender and gender pay equity on and off the golf course.

Supporting long-term career growth and satisfaction at AIG

AIG’s progress and innovation relies on a strong talent base that is fortified with longterm career growth and satisfaction. We encourage “growing in place,” which is career mobility within AIG. This provides flexibility for colleagues to pursue their interests and expand their talents in different roles across various parts of the organization.

Essential to this growth is offering ways to bridge professional and technical skill gaps, especially to under-represented talent. Colleagues frequently access AIG’s virtual catalog of thousands of learning modules: more than 87,000 courses and 560,000 LinkedIn Learning videos were voluntarily completed in 2022.

AIG’s culture of allyship also inspires colleagues to support one another’s professional development—both formally and informally—with training, sponsorship, mentoring and networking opportunities. Forums in which colleagues help to lift one another up include AIG’s Accelerated Leadership Development (ALD) Program, General Insurance Professional Associate (PA) Program, Global Sponsorship Program, Employee Resource Groups (ERGs) and the AIG Academy.

Such professional journeys include a colleague who started their AIG career in the mailroom during college, then worked in areas such as underwriting, claims and finance before becoming a leader of AIG’s Distribution team. Another credits their AIG career growth in part to management training, which included high-level mentorship and coaching from senior management.

An environment of belonging is critical to sustaining a committed and dedicated workforce and long-lasting teams. At AIG, we aim to foster a workplace where colleagues feel respected, valued and free to express their individual opinions, needs and ambitions. This starts with conscious inclusion and hinges on managers leading by example. To that end, AIG has provided training to the majority of global managers on how to recognize unconscious biases and take mindful, proactive steps to change those behaviors—and our efforts continue.

AIG’s proactive actions help provide dynamic, fulfilling careers for colleagues and, as a result, quality outcomes for our stakeholders.