Full Cycle Policy Support

Enhanced Functionality and Features

Manage Policies

Report past dues and send notifiable events, submit repayment plan requests and submit the turnover declarations.

Access Reporting

Analyze buyer portfolio and AIG underwriting KPIs through an array of reports including: credit limit turnaround time, acceptance rate, level of cover, portfolio breakdown, activity report and policy claims performance.

Document Repository

Store key policy documents, such as lists of Country Limit of Liability, in one place and access whenever you need.

Policy Requests

Tailor the credit insurance to address evolving needs by sending mid-term amendments and repayment plan requests; the history can be viewed at any time.

Oversee Renewals

Speed up the renewal process by utilizing our online questionnaire.

Claims Submission

Submit and expedite claims service by submitting claims and payment instructions directly to AIG via the online claim form and use the TradEnable portal to track the status of each claim and view claims history.

Additional Benefits

Easy Access

Log in wherever you are 24/7 using a desktop, laptop or mobile device to review and manage your portfolios.

Make Modifications

Apply for new or increased credit limits, with fast acceptance notifications if the request is within a pre-agreed limit.

Track Requests 

Monitor the status of pending requests without the need to contact an underwriter.

Buyer Look-up

Search for buyers in multiple languages, helping you to quickly identify the company information you need.

The portal is now available in six languages: English, French, Spanish, Japanese, Portuguese and Chinese.

How to Get Started

To request a login and a temporary password please contact your local AIG Trade Credit underwriter.

Videos and User Guides