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Business Claims

When your business suffers a loss, every second counts.


Nobody knows this better than the members of the Fortune 500 – which is why 99 percent of them turn to AIG. Learn how 24/7 access to a global team of business claims professionals, equipped with the latest in claims technology, can get your business back up and running as soon as possible.

Award-winning Claims Technology


Our suite of online tools makes it easy to save time and money – by reducing time spent tracking claims and through advanced costing tools such as Loss-Run, Loss-Triangle, and more.

Learn More About IntelliRisk

Report a Claim

Available 24/7, every day of the year, this online system simplifies First Notice of Loss reporting and expedites claims communications by allowing you to submit your forms and manage your claim whenever and wherever it’s most convenient.

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Claims Reporting Guides

Worker’s Compensation

This site provides AIG and State specific documents to prepare and assist you with reporting Workers' Compensation claims.

A guide to reporting Worker’s Compensation Claims

Visit the Worker’s Compensation Notices website for all required postings.

Property & Casualty

This site provides AIG specific documents to prepare and assist you with reporting Auto Liability, General Liability and Property claims.

A guide to reporting property & casualty claims

First Notice of Loss by Line of Business

This document includes claim reporting information for Primary and Non-Primary Lines of Business.

FNOL Reporting Guide

Workers’ Compensation Claims

Using fresh insight, new technology, and smarter strategies, AIG is revolutionizing the workers’ compensation claims process to get injured employees back to work and to their families quickly.

Learn More

Claims Contact Information

To report primary lines claims for the U.S. (Auto, Commercial Property, General Liability, Workers' Compensation), register/log in here.

For claims support and filing, log in to IntelliRisk.


To inquire about a U.S. claim: (877) 802-5246


Primary Claims for Non-U.S. Locations


Primary lines claims for Non-U.S. Locations (WorldSource Foreign Commercial Auto, Property, General Liability, Workers' Compensation, Defense Base Act and Middle Market).   


To report a claim for these lines of business, use our online forms.

Claims Engagement partners with external brokers and clients to enhance their claims experience with AIG. The group is comprised of 4 Zone Claims Executives who provide assistance in claims issue resolution and manage our local Claims Advisory Boards, 6 Claims Sales Leaders who market our claims capabilities across all lines of business and 18 Client Service Managers who serve as a single point of contact for primary casualty clients.


Claims Engagement Leader
Liz Rychling


Claims Engagement Director
Shirley Popowniak
(312) 930-6454


Client Service Executive
Jeff Sori
(215) 255 6301

Zone Claims Executives

Brian Bornstein

Jeff Mahon


Kirk Stubbee

Bob Morgan

Information You Need – When You Need It

Log in to the AIG Benefit Solutions Center.


Group Disability Claims

Manage your disability claim online.

Submit via mail:
AIG Benefit Solutions Disability Services & Claims Center
P.O. Box 387, Farmington, CT 06034-0387
(888) 762-2250


Group Life and AD&D Claims

Manage your life or AD&D claim online.

Submit via mail:
Benefit Solutions Life Claims
P.O. Box 1580
Neptune, NJ 07754-1580
(800) 221-3480


Group Dental Claims

Manage your dental claim.

Submit via mail:
Benefit Solutions Dental Claims
P.O. Box 1581
Neptune, NJ  07754-1581
(800) 221-3480


Group Travel


Vision Out-of-Network Claims

Manage your out-of-network vision claim via mail or by phone.
Eye Med Vision Care
Attn: OON Claims
P.O. Box 8504
Mason, OH 45040-7111
(866) 789-9189

Report a Non-Catastrophe Claim
Report a Catastrophe Claim

Report either Catastrophe or Non-Catastrophe claim:
1 (800) 931-9546 (except for certain liability claims)
To check on the status of a Catastrophe or Non-Catastrophe claim:
(877) 873-9972