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Individual Claims

We’ll be here to pay claims tomorrow – and every day after that.


AIG member companies have been offering people the personal coverage they need for more 90 years. Today, millions of people around world turn to us for everything from affordable term life and travel insurance to supplemental accident and sickness plans that can help limit out-of-pocket health care costs.

Claims Contact Information

Information You Need – When You Need It

Log in to the AIG Benefit Solutions Center.


Group Disability Claims

Manage your disability claim online.

Submit via mail:
AIG Benefit Solutions Disability Services & Claims Center
P.O. Box 387, Farmington, CT 06034-0387
(888) 762-2250


Group Life and AD&D Claims

Manage your life or AD&D claim online.

Submit via mail:
Benefit Solutions Life Claims
P.O. Box 1580
Neptune, NJ 07754-1580
(800) 221-3480


Group Dental Claims

Manage your dental claim.

Submit via mail:
Benefit Solutions Dental Claims
P.O. Box 1581
Neptune, NJ  07754-1581
(800) 221-3480


Vision Out-of-Network Claims

Manage your out-of-network vision claim via mail or by phone.
Eye Med Vision Care
Attn: OON Claims
P.O. Box 8504
Mason, OH  45040-7111
(866) 789-9189

Contact your independent insurance advisor – or for immediate assistance, contact us:
T (888) 760-9195
F (866) 868-1472
For U.S.-based clients who are traveling abroad: +1 (302) 482-6000

Report a Non-Catastrophe Claim
Report a Catastrophe Claim

To report either Catastrophe or Non-Catastrophe claim: 1 (800) 931-9546 (except for certain liability claims)

To check on the status of a Catastrophe or Non-Catastrophe claim: (877) 873-9972

Account Owners:

For Variable Annuities and Index Annuities:

(800) 445-7862

Email Us


For Fixed, Immediate, and Deferred Income Annuities:

(800) 424-4990


For Financial Professionals:

For Variable Annuities

If you know your party's extension, dial 1 (888) 502-2900 and press Option 1, then enter the 4-digit extension. Otherwise, select by type of broker/dealer below:

Edward Jones: 1 (888) 502-2900, Option 2

Independents: 1 (888) 502-2900, Option 3

Wirehouse: 1 (888) 502-2900, Option 4

Bank: 1 (888) 502-2900, Option 5



For Indexed Annuities

1 (888) 502-2900, Option 3


1 (888) 502-2900, Option 5

For Fixed, Immediate, and Deferred Income Annuities

1 (888) 237-4210