The entire AIG leadership team has been working together to ensure the safety of our employees and help our clients and distribution partners respond to the impact of recent natural disasters in Mexico, Puerto Rico, Houston and the Southeast.
AIG teams across the company have enacted their multi-location Business Continuity procedures in order to maintain service levels to our clients, advisors and agents. We are assessing the damage to our facilities and are working to safely re-enter our buildings.
Our claims adjusters stand ready to assist even while AIG’s offices and employees have themselves been impacted. That said, we kindly ask for your patience. Some employees have been directly impacted by these disasters just as our clients and business partners have been. As a result, you may experience longer-than-usual wait times when calling for support.
Thank you for your continued understanding during this difficult time.
Information You Need – When You Need It
Group Life and AD&D Claims
Manage your life or AD&D claim online.
P.O. Box 14294
Lexington, KY 40512
Group Dental Claims
Manage your dental claim.
Submit via mail:
AIG-Group Dental Claims
P.O. Box 1581
Neptune, NJ 07754-1581
Contact your independent insurance advisor – or for immediate assistance, contact us:
T (888) 760-9195
F (866) 858-1472
For U.S.-based clients who are traveling abroad: +1 (302) 482-6000
For Variable Annuities and Index Annuities:
For Fixed, Immediate, and Deferred Income Annuities:
For Financial Professionals:
For Variable Annuities
If you know your party's extension, dial 1 (888) 502-2900 and press Option 1, then enter the 4-digit extension. Otherwise, select by type of broker/dealer below:
Edward Jones: 1 (888) 502-2900, Option 2
Independents: 1 (888) 502-2900, Option 3
Wirehouse: 1 (888) 502-2900, Option 4
Bank: 1 (888) 502-2900, Option 5
For Indexed Annuities
1 (888) 502-2900, Option 3
1 (888) 502-2900, Option 5
For Fixed, Immediate, and Deferred Income Annuities
1 (888) 237-4210