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Individual Claims

AIG first started protecting individuals and families almost a century ago. Today, millions around the world choose AIG to help protect what matters most.

Claims Contact Information

Information You Need – When You Need It

Log in to the AIG Benefit Solutions Center.

 

Group Disability Claims

Manage your disability claim online.

Submit via mail:
AIG Benefit Solutions Disability Services & Claims Center
P.O. Box 387, Farmington, CT 06034-0387
(888) 762-2250

 

Group Life and AD&D Claims

Manage your life or AD&D claim online.

Submit via mail:
Benefit Solutions Life Claims
P.O. Box 1580
Neptune, NJ 07754-1580
(800) 221-3480

 

Group Dental Claims

Manage your dental claim.

Submit via mail:
Benefit Solutions Dental Claims
P.O. Box 1581
Neptune, NJ  07754-1581
(800) 221-3480

 

Vision Out-of-Network Claims

Manage your out-of-network vision claim via mail or by phone.
Eye Med Vision Care
Attn: OON Claims
P.O. Box 8504
Mason, OH  45040-7111
(866) 789-9189

Contact your independent insurance advisor – or for immediate assistance, contact us:
T (888) 760-9195
F (866) 868-1472
For U.S.-based clients who are traveling abroad: +1 (302) 482-6000

Report a Non-Catastrophe Claim
Report a Catastrophe Claim

To report either Catastrophe or Non-Catastrophe claim: 1 (800) 931-9546 (except for certain liability claims)

To check on the status of a Catastrophe or Non-Catastrophe claim: (877) 873-9972
Email: LexClaimstatus@aig.com

Account Owners:

For Variable Annuities and Index Annuities:

(800) 445-7862

Email Us

 

For Fixed, Immediate, and Deferred Income Annuities:

(800) 424-4990

 

For Financial Professionals:

For Variable Annuities

If you know your party's extension, dial 1 (888) 502-2900 and press Option 1, then enter the 4-digit extension. Otherwise, select by type of broker/dealer below:

Edward Jones: 1 (888) 502-2900, Option 2

Independents: 1 (888) 502-2900, Option 3

Wirehouse: 1 (888) 502-2900, Option 4

Bank: 1 (888) 502-2900, Option 5

 

 

For Indexed Annuities

Independents:
1 (888) 502-2900, Option 3

 

Bank:
1 (888) 502-2900, Option 5

For Fixed, Immediate, and Deferred Income Annuities

1 (888) 237-4210