For insureds covered by a Major Medical, Excess Major Medical or Catastrophic Major Medical policy ("Major Medical Policy(ies)") underwritten by American General Life Insurance Company or The United States Life Insurance Company in the City of New York:
A State of Emergency has been declared with respect to the COVID-19 health crisis. In response to the Covid-19 State of Emergency, AIG is taking certain steps with regard to its Major Medical Policies which include its Excess Major Medical, its Catastrophic Major Medical policies and its Major Medical Policies issued by American General Life Insurance Company and The United States Life Insurance Company in the City of New York.
In an effort to remove any potential barriers to care related to COVID-19, AIG will waive deductible and coinsurance for services to diagnose or rule out COVID-19, including diagnostic testing, office visits, telemedicine, urgent care visits, emergency room visits and certain COVID-19 preventative measures, including vaccines and antibody testing when they become available. Additionally, once COVID-19 is diagnosed, deductible and coinsurance cost-sharing will be waived for the treatment of COVID-19 and associated respiratory illnesses.
Frequently Asked Questions
Q: Will AIG cover the cost of COVID-19 testing for insureds?
A: Yes. If you are insured under an inforce Major Medical Policy, AIG will waive the deductible and coinsurance related to COVID-19 testing during this COVID-19 State of Emergency. This includes diagnostic testing, office visits, telemedicine, urgent care visits and emergency room visits.
Q: Will AIG cover the cost of COVID-19 treatment for insureds?
A: Yes. AIG will waive the deductible and coinsurance related to the treatment of COVID-19 and associated respiratory illnesses during this COVID-19 State of Emergency.
Q: What coverage is this applicable to?
A: This is only applicable to AIG’s Major Medical Policies which include its Excess Major Medical, its Catastrophic Major Medical policies and its Major Medical Policies issued by American General Life Insurance Company and The United States Life Insurance Company in the City of New York.
Q: When is this COVID-19 coverage effective?
A: This coverage decision became effective 3/1/2020 and will last for the duration of this COVID-19 State of Emergency.
Q: When will this COVID-19 coverage end?
A: This expanded coverage will be in place until the current declared national COVID-19 State of Emergency is lifted, or later if your state remains in a state of emergency beyond the national COVID-19 State of Emergency.
Q: Are these policy provisions being waived for any other conditions?
A: No. Charges for services rendered for all other medical conditions will be processed in accordance with all of the provisions of your Major Medical Policy. Please refer to your policy or certificate.
Q: Are any other policy provisions being waived related to COVID-19?
A: No other policy provisions are waived related to COVID-19. However, AIG has implemented a temporary grace period extension of 90 days for policies with premium payments due, or for policies in the grace period, between March 11, 2020 and July 1, 2020. This means if you are unable to make a premium payment on time between March 11 and July 1, 2020, you will have an additional 90 days beyond the standard lapse date in order to become current on premium payments. This extended grace period is available to you as a Major Medical Policyholder.
