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Customer Service

Manage Your Policy Online

Login to pay your bill, lookup policy values, update your policy, download forms, and much more!

Contact us by Phone

To make changes to your life insurance policy or help with servicing your policy, our professional representatives are just a phone call away.

Contact us by Phone

Contact us by Mail or Fax

Our representatives are here to help. If you prefer to contact us via US Mail or Fax, a customer service representative will get back to you with personal assistance and support.

Contact us by Mail or Fax

Life Insurance Forms

Frequently Asked Questions

We offer a wide range of options to securely service your policy on-line 24/7 through eService. Enroll today to access your policy details.

In addition to viewing your policy or contract details, you also have the ability to pay your premium, enroll in electronic billing, change your address, change your beneficiary, enroll in automatic recurring payments from your checking or savings account and view policy related documents. All in a secure environment. Click here to enroll in eService today.

Yes, you can make a one-time electronic payment or request a recurring draft from your Checking or Savings account through eService.   

Yes, electronic billing is available via our secure eService site.

Yes, we offer our most frequently requested forms on-line for immediate download. For your convenience, we have included a list of our commonly used forms located under the Life Insurance Forms section above. You can also submit many changes securely via eService. You may download Claims forms in our Claims section.

Please fully complete, sign and date each form before returning them to the address or fax number printed on the form. 

Beneficiary Change requests can be made securely through our eService site. You can also download a Beneficiary Change Form. See links above under Life Insurance Forms.

Address Change requests can be made securely through our eService site. You can also download an Address Change form from the Life Insurance Forms above.

Policy Loans and Withdrawal requests can be requested by completing a Policy Loan Application or Policy Withdrawal Request form from the Life Insurance Forms above.

Other Resources

Policies issued by American General Life Insurance Company (AGL), Houston, TX except in New York, where issued by The United States Life Insurance Company in the City of New York (US Life). Issuing companies AGL and US Life are responsible for financial obligations of insurance products and are members of American International Group, Inc. (AIG). Guarantees are backed by the claims-paying ability of the issuing insurance company. Products may not be available in all states and product features may vary by state.