Dedicated stakeholder engagement enables informative communications that, in turn, allow us to better understand and more successfully address the ESG challenges and opportunities that are of the greatest concern to these key groups.
| Stakeholder Group | Objective |
Engagement |
|---|---|---|
Investors |
Want to assess and at times influence companies’ commitment to ESG strategies because they view ESG issues as material to long-term financial performance and value creation | Active, year-round, open dialogue with shareholders, analysts and other related stakeholders through quarterly financial results reporting. Annual Meetings, roadshows, one-on-one calls and meetings, benchmarking, ratings and rankings |
Clients and Brokers |
Want to manage risks in a dynamic environment, such as the world’s transition to a low-carbon economy | Frequent dialogue and communication of research, innovative solutions, learning and other insights |
Colleagues |
Want to work for employers whose values align with their own, in an environment where they feel they belong and are contributing to the greater good | Email, video and intranet content communications; employee networks; working groups; Employee Resource Groups (ERGs), events and programming, and employee surveys |
Regulators and Other Officials |
Want to ensure firms understand and are properly managing and disclosing their ESG risks | Regulator-driven pilot programs, communication of adapted business operations to align with new regulatory requirements and other dialogue |
Non-governmental Organizations (NGOs) and Communities |
Want businesses to support their ESG missions and play a role in solving societal challenges | Charitable contributions, partnerships for civic engagement and knowledge sharing, corporate volunteering and matching grants program to amplify employee donations |
