Sustainable Supply Chain

AIG recognizes that our suppliers play an important role in our success. We are committed to making a positive difference in the communities where we work, live and serve our customers, and we expect the same of our suppliers. Accordingly, we strive to conduct business with suppliers who share our commitment to high ethical standards and who operate in a socially responsible manner. Our suppliers are expected to follow the basic principles outlined in our Supplier Code of Conduct and to apply these or similar principles to the suppliers with whom they work in providing goods and services to AIG. 

Supplier Assessments

As outlined in our Supplier Code of Conduct, AIG expects our suppliers to establish and implement sustainability goals that minimize environmental impact and to manage their social risks ethically and responsibly. AIG incorporates ongoing compliance with the Supplier Code of Conduct into its business relationships and procurement decisions, and we have continued to evolve our supplier evaluation process to include a quantitative assessment of key environmental, social and human rights criteria and metrics. Our Supplier Code of Conduct makes clear to our suppliers that, to the extent reasonably practicable, they should take action to reduce waste, emissions and energy use associated with their operations. A supplier’s violations of the Supplier Code of Conduct may affect its standing with AIG, may lead to disqualification from future opportunities with AIG and may even result in the termination of the supplier’s business relationship with AIG.

Supplier Diversity

Embedded in the Marketplace Pillar of our Global DEI corporate strategy, our Supplier Diversity program seeks to foster a more inclusive supply chain by partnering with leading diverse advocacy organizations and councils, participating in corporate responsibility efforts and engaging diverse suppliers in our procurement efforts. We continue to focus on growing and developing this program, and we believe supporting diverse businesses makes a positive difference in the communities and markets where we do business.

Diverse-owned businesses are defined as U.S.-based, for-profit enterprises that are at least 51% owned and operated by one of the following groups:


African American

Asian (includes Asian Indian)


Native American (includes Native Pacific Islander, Eskimo)



(Lesbian, Gay, Bisexual, Transgender, Queer) 

Military Veteran

AIG requires that all diverse-owned businesses provide certification of their diverse-ownership status through a third-party agency. AIG recognizes certifications from the following organizations/entities:

Association for Service-Disabled Veterans
(or form DD-214)

Minority Supplier Development Council UK 

National Gay and Lesbian Chamber of Commerce

National Minority Supplier Development Council

National Veteran-Owned Business Association

Service-Disabled Veteran-Owned Business Enterprise

U.S. Pan Asian American Chamber of Commerce

Women’s Business Enterprise National Council

Women Presidents Educational Organization

of business to certified diverse suppliers and organizations in 2021

Through procurement policies, processes and tools informed by our Supplier Diversity program, we actively seek and create economic opportunities for underrepresented small and diverse-owned businesses. This provides us access to the widest possible selection of qualified suppliers and innovative solutions and is a driver of our cost reduction efforts. As a result of this program, AIG awarded more than $60 million of business to certified diverse suppliers and organizations in 2021.