A Message from our Chairman & Chief Executive Officer

Dear Stakeholders:

"At AIG, we strive to be a top-performing company that achieves quality outcomes for all our stakeholders."

AIG is pleased to publish this 2021 Environmental, Social and Governance (ESG) Report – our second annual update detailing AIG’s journey to deliver excellence in everything we do – including with respect to ESG and related initiatives.

The theme of our 2021 ESG Report is: Reimagining What AIG Can Do, which is the framework and a key component of our new Purpose & Values Statement.  Reimagining What AIG Can Do is at the core of what and how we deliver for our colleagues, clients, distribution partners, shareholders, communities and many other stakeholders. Most importantly, we are reimagining how to leverage AIG’s expertise and differentiators in ways that improve and sustain communities for generations to come.  

Our Purpose Statement also includes Discovering New Potential and is fortified by five Values, which set clear expectations for what it means to work at AIG and the behaviors required to drive change on our journey to become a top performing company. These Values are authentic to AIG – principles that amplify our strengths and that can be integrated into day-to-day activities, attitudes and processes.

"This is the AIG we are reimagining for today and tomorrow."

Our Values must be embedded in the collective decisions we make each day, and it is the consistency of those decisions and the actions we take that will allow us to dramatically reimagine what AIG can do for all our stakeholders. These Values are:

Take Ownership

AIG believes a transparent journey toward outlining our ESG goals is a requirement. Our 2021 ESG Report marks the fourth consecutive year that we meet the TCFD standards on our ESG disclosures. Starting last year, we made our EEO-1 report fully available and have provided even more disclosure about our workforce in this year’s Report. Our high standard of transparency reinforces our commitment to take ownership when it comes to environmental standards, DEI goals and governance.

Set the Standard 

We recently made a commitment to achieve Net Zero greenhouse gas (GHG) emissions across our global underwriting and investment portfolios by 2050, or sooner. This new commitment complements our previously announced commitment to achieve Net Zero GHG emissions in our operations by 2050, or sooner. 

Win Together 

AIG has delivered strong operational and financial performance by focusing on the power of working as a team. The same approach will drive our ESG strategy. While there is more work to be done, we have demonstrated that AIG is a company that can execute on multiple complex priorities under any conditions. 

Be an Ally

In the Report, you will see many examples of how we serve as allies, particularly with respect to our colleagues. In addition, our commitment to gender equity and gender pay equity has never been stronger. Our title sponsorship of the AIG Women’s Open, and the action we took in 2021, in partnership with The R&A, increased the purse and set a new benchmark for prize money in women’s golf – representing tangible proof of our belief that supporting women in business, sports, and society more broadly, is a critical component of our success.  

Do What’s Right

As a global risk management organization, we are consistently working with individuals and businesses to help them manage their most challenging risks. Just as we serve our external stakeholders, we also give our colleagues the tools they need to serve their communities and each other through Matching Grants Programs, paid Volunteer Time Off, the AIG Compassionate Colleagues Fund and other philanthropic programs designed to help our colleagues give back and do what’s right.

Guided by AIG’s Purpose and Values, our ESG goals are clearly linked to our overall business strategy as we strive to be a top performing company and global market leader.  

This is the AIG we are reimagining for today and the future. 



Peter Zaffino

Chairman & Chief Executive Officer
American International Group, Inc. (AIG)