When I was a field engineer, I would meet with clients and make observations on their client facilities, making notes on potential issues that I would then capture in a report that can be used as an account engineer. I really enjoy being the face of AIG for our clients – most of whom don’t interact with AIG employees face-to-face except for when they meet with us.
In my current role as a field engineering supervisor, my job has expanded to include both field engineering and managerial responsibilities. I am still performing surveys and writing reports but I also have other field engineers who report to me. My additional responsibilities include trailing engineers in the field, reviewing reports for quality control, and ensuring timely delivery of reports. Also, my involvement in training and recruiting is expanding as I work to grow the field engineering team.