Product liability service

You can deliver AIG’s online Product Liability Service to your clients that design, manufacture or distribute products – including clients that repair, install and test products. The training library includes a wealth of staff training programs from managing product safety and integrity to labelling, standards and legislation and various downloadable tools and factsheets (such as a product design risk assessment tool). A management tracker records staff training and risk management activities. 


The Product Liability Service helps your clients educate staff at all levels about the full extent of their businesses’ product liability exposures throughout the product life cycle. It details prevention and mitigation strategies and tests staff understanding to minimize risk. The embedded learning management system provides an auditable trail of all training and risk improvements activities undertaken by the organization to maximize clients’ abilities to defend themselves against potential product liability claims.