AIG’s UK Casualty Claims team received the award for Claims Training Initiative of the Year at the 2017 Claims Excellence Awards hosted by the Insurance Times. The annual Claims Excellence Awards honor insurers who deliver outstanding service to clients and innovate to help meet their needs.

The Claims Training Initiative of the Year award recognizes a company’s strength and focus in training and educating its claims management teams to create tangible, measureable benefits for employees, business partners, and clients.

Simon Gallimore, AIG’s Senior Complex Casualty Claims Manager, UK, and John Carr, AIG’s Senior Casualty Claims Adjuster, UK, who led the claims training initiative, accepted the award at the Claims Excellence Awards ceremony, held in London.

Steve Agutter, Chief Claims Officer, AIG Europe, commented, “Another great win for claims with recognition in the UK market. Well done to Simon Gallimore's team and to the initiative led by John Carr.”

Rob Schimek, AIG’s CEO of Commercial Insurance, added, “Congratulations to you and your great team!”

Lex Baugh, AIG’s President of Liability and Financial Lines, commented, “I am absolutely thrilled with this. It is an excellent example of how we can demonstrate claims excellence across all lines.”