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What to Expect at Claim Time

Here is an example of our exceptional claims service in action:

Burst Pipes Won’t Spoil the Party
A policyholder submitted a claim after a pipe burst in her home. There was significant water damage to the ceiling, walls, carpet, and furniture of the home’s basement as well as a first-floor bathroom. The homeowner was most upset by the thought of postponing her daughter’s 15th birthday party, which was going to be held later that week in the now-flooded basement.

Our claims specialist offered the frantic policyholder a quick solution: find an alternate location for the party and we will cover the additional costs. She did just that, and that party went on as planned. 


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