Make a Payment

Online payment is available for clients with continental U.S. billing addresses.

To make a one-time payment, select “One-time payment” above. You’ll need your billing account number and billing zip code. Both can be found on your billing statement.

We accept Visa, Mastercard and American Express.

To set up autopayments, please call us at (888) 978-5371 (Mon - Fri, 8 am to 8:30 pm ET).

If you are making a One-time payment, you do not need a password. Simply use your billing account number and the zip code where you receive your bills.

A hold will be placed on your credit card for the payment amount by the issuing financial institution; funds may be held for 3 – 5 business days.

To ensure payment is received before the due date, please allow 3 – 5 business days for processing.

Payments made after 8:00 pm (ET) will begin processing the next business day.

Payments may be scheduled up to 15 days in advance of the due date on your billing statement.

If your invoice includes Past Due amounts, those amounts are due immediately.

If you received a cancellation notice: The payment due date is the one listed on the printed notice—not the due date shown on the payment website.

Payment on canceled policies does not guarantee coverage will be reinstated.

To make a payment on a policy pending cancellation, or if you have any questions related to this topic, please contact a billing associate at 1-888-978-5371.

Call toll free: 1-888-978-5371.

Phone payment is only available for clients with continental U.S. billing addresses.

Follow the prompts to complete your payment. If you make a payment by debiting your bank account/credit card, you are authorizing AIG to execute that transaction on your behalf.

Please make checks payable to "AIG". Include your payment stub with your check, and mail using the remittance envelope that came with your bill. 

If you don’t have your remittance envelope, here are mailing instructions:

Regular Mail:

For policyholders in the Eastern and Central U.S.
AIG 
PO Box 35423

Newark, NJ 07193-5423

For policyholders in the Western U.S.
AIG 
PO Box 601148
Pasadena, CA 91189-1148

Overnight Delivery:

For policyholders in the Eastern and Central U.S.
JPMorgan Chase Lockbox: 35423
Attn: New York Image Lockbox Processing
4 Chase Metro Tech Center, 7th Floor East
Brooklyn, NY 11245

1-888-978-5371

For policyholders in the Western U.S.
JPMorgan Chase Lockbox: 601148
Attn: Lockbox Department
2710 Media Center Drive
Building 6, Suite 120
Los Angeles, CA 90065

1-888-978-5371