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Make a Payment

AIG Private Client Group is evolving to provide an easier and smarter way to manage your insurance. Choose how you'd like to manage your payment below.

Choose how you'd like to make your payment below.

One-time payment
  • No log in required
  • Pay bills quickly
or

Frequently Asked Questions

Below you will find additional information about paying AIG Private Client Group bills, including alternative payment options and mailing addresses.

Online payment is available for clients with continental U.S. billing addresses.

 

To make a one-time payment, select “One-time payment” above. You’ll need your billing account number and billing zip code. Both can be found on your billing statement.

 

To set up or manage recurring payments, or to use saved payment methods, select “Manage payments” above. You’ll need your User ID and password.

 

We accept Visa, Mastercard and American Express.

 

If you are setting up or are already enrolled in recurring payments, please do not make an additional single payment; the payment will be made twice.

If you are making a One-time payment, you do not need a password. Simply use your billing account number and the zip code where you receive your bills.

 

To access the Manage payments portal, you’ll need your User ID, shown on your billing statement. If this is your first time logging in, use the temporary password provided:

A hold will be placed on your credit card for the payment amount by the issuing financial institution; funds may be held for 3 – 5 business days.

 

To ensure payment is received before the due date, please allow 3 – 5 business days for processing.

 

Payments made after 8:00 pm (ET) will begin processing the next business day.

 

Payments may be scheduled up to 15 days in advance of the due date on your billing statement.

If your invoice includes Past Due amounts, those amounts are due immediately.

 

If you received a cancellation notice: The payment due date is the one listed on the printed notice—not the due date shown on the payment website.

 

Payment on canceled policies does not guarantee coverage will be reinstated.

 

To make a payment on a policy pending cancellation, or if you have any questions related to this topic, please contact a billing associate at 1-888-978-5371.

Call toll free: 1-888-978-5371.

 

Phone payment is only available for clients with continental U.S. billing addresses.

 

Follow the prompts to complete your payment. If you make a payment by debiting your bank account/credit card, you are authorizing AIG Private Client Group to execute that transaction on your behalf.

Please make checks payable to "AIG Private Client Group". Include your payment stub with your check, and mail using the remittance envelope that came with your bill. 

 

If you don’t have your remittance envelope, here are mailing instructions:

 

Regular Mail:

 

For policyholders in the Eastern and Central U.S.

AIG Private Client Group

PO Box 35423

Newark, NJ 07193-5423

 

For policyholders in the Western U.S.

AIG Private Client Group

PO Box 601148

Pasadena, CA 91189-1148

 

Overnight Delivery:

 

For policyholders in the Eastern and Central U.S.

JPMorgan Chase Lockbox: 35423

Attn: New York Image Lockbox Processing

4 Chase Metro Tech Center, 7th Floor East

Brooklyn, NY 11245

1-888-978-5371

 

For policyholders in the Western U.S.

JPMorgan Chase Lockbox: 601148

Attn: Lockbox Department

2710 Media Center Drive

Building 6, Suite 120

Los Angeles, CA 90065

1-888-978-5371

AIG Private Client Group is a division of the member companies of American International Group, Inc. (AIG)