The AIG Building

Crisis Management

Business contingency protection for crisis situations, from kidnap and ransom and extortion to contaminated food and drink products and consumer product recall situations. Integrates financial indemnity with expert assistance in managing the reputational impacts of a crisis.

Provides cover for recall costs, loss of gross profits and rehabilitation costs following either accidental or malicious contamination (whether actual or threatened). It also provides crisis management planning and loss prevention services through leading international crisis management specialists.

Protection against kidnapping for ransom, wrongful detention and in extortion scenarios.


Reimbursement of fees and costs of expert consultants responding to one of a number of specified crisis types.

For wealthy or high profile families, cover for ransom payments following kidnap, bodily injury or extortion plus cost of investigation, negotiation, medical expenses and aftercare.


Protects manufacturers of consumer goods from the devastating effects of recalls; covering the key expense areas and also providing the expertise of independent recall consultants to guide the company through the critical first few weeks of a product recall.