Customer Service Contacts

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    American General and AGLA are now AIG
    We have come to a carefully considered and market-tested decision to retire some of our legacy company brands and move to the AIG brand. 

Customer Service Contact Information

We look forward to hearing from you. Please select a company option below.

AGL, AGLA and USL Policy Customers

  • AGL and USL Policy Customers
  • American General Life Companies
    P.O. Box 9000 
    Amarillo, Texas 79105  
    Fax: (713) 831-3028
    (800) 231-3655

    The United States Life Insurance Company in the City of New York

    Statutory Home office address:
    One World Financial Center 
    200 Liberty Street 
    New York, NY 10281
    Fax: (713) 831-3028 
    (800) 487-5433
           
    Administrative office mailing address: 
    P.O. Box 4373 
    Houston TX 77210-4373
     
    Pensions 
    P.O. Box 1834
    Wilmington, DE 19899-1834
    Telephone: (800) 842-3068
    Fax: (302) 427-8951
    Email: pensionsadmin@americangeneral.com

    Structured Settlements 
    P.O. Box 15367
    Amarillo, TX 79105-5367
    Telephone: 800-288-4066
    Fax: 806-349-5800
    Email: request@structuresag.com
  • AGL Variable Universal Life Customers
  • American General Life Companies
    (800) 340-2765 
    (800) 251-3720 

    The United States Life Insurance Company in the City of New York 
    One World Financial Center 
    200 Liberty Street 
    New York, NY 10281
    Fax: (713) 831-3028 
    (800) 487-5433 
  • AGL Group/Business Life Insurance Customers
  • Affinity Benefit Solutions (Associations)
    (877) 800-8691 
    1000 East Woodfield Road, Ste 300
    Schaumburg, IL 60173 
    Fax: (877) 517-7159

    Employee Benefit Solutions (Business, Employer Sponsored)
    (800) 346-7692  
    3600 Route 66  
    P.O. Box 1580  
    Neptune, NJ 07754  
    Fax: (732) 922-7604

  • AGL Long Term Care Insurance Customers
  • American General LTC Administration (for policy numbers beginning with 582)
    (888) 565-3769 
    P.O. Box 64889 
    St. Paul, MN 55164-0889 
    Fax: (888) 443-5824


    American General Life Companies  (for policy numbers beginning with 130)
    (800) 710-9876 
    P.O. Box 64036  
    St. Paul, MN 55164-4036  
    Fax: (952) 833-5410
  • AGL Individual Benefits from the Worksite
  • AGL Worksite
    Monday – Friday, 8 a.m. to 5 p.m. CT (866) 242-2737  

    Contact Us form

    American General Life Companies 
    P. O. Box 9000 
    Amarillo, TX 79105 
    Phone: (800) 231-3655 
    Fax: 713-831-3929

    The United States Life Insurance Company in the City of New York
    One World Financial Center 
    200 Liberty Street 
    New York, NY 10281
    Fax: (713) 831-3028 
    (800) 487-5433 



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