Contact Us


General Inquiries

General FeedbackEmail Us

Press FeedbackEmail Us

For AIG Property Casualty BrokersIf you are a broker calling about AIG Property Casualty Commercial Lines, call us at: 1-877-867-3783 or email us.

Investor RelationsAmerican International Group, Inc.
Investor Relations
175 Water Street 
New York, NY 10038
IR@aig.com
 
  
 Employment  Verification
All employment verification requests must be in writing and must be faxed to
1-713-620-3760. Please allow up to 3 business days for the completion of any requests.
 

Service Centers

  • Life Insurance
  • American General Life and Accident1-800-888-2452
    Hours: 7:00am to 6:00pm CT
     
    American General Life
    Franklin Life
    Old Line Life
    All American Life
    1-800-231-3655
    Hours: 7:00am to 6:00pm CT Mon-Fri
     
    AIG Benefit Solutions1-800-346-7692
    Hours: 8:30am to 5:00pm ET Mon-Fri
     
    General QuestionsIf your policy number begins with the letter G, H, V, A or E,
    please call 1-800-346-7692
    If your policy number is five numbers and one letter (Ex. 1234L5),
    please call 1-877-672-1648
  • Annuities
  • Western National1-800-424-4990
    Hours: 7:00am to 6:00pm CT
     
    SunAmerica1-800-445-7862
    Hours: 5:00am to 5:00pm PT Mon-Fri
     
    VALIC1-800-448-2542
    Hours: 7:00am to 8:00pm CT Mon-Fri
  • Accident & Health
  • For Claims1-866-960-0772
    Hours: 7:00am to 10:00pm ET Mon-Fri / 7:00am to 3:00pm ET Sat
     
    For Service1-877-867-3783
    Hours: 9:00am to 5:30pm ET Mon-Fri
  • Travel Insurance
  • TravelGuardClick here  to visit the Travel Guard   contact information page.
  • Private Client Group
  • Need to report a claim?Contact your independent insurance advisor. Or, for immediate assistance, contact us at (888) 760-9195. US-based clients who are traveling abroad, please call +1 (302) 482-6000.
     
    Billing questions?For questions regarding your Personal Insurance bill or to pay by phone, please call toll free at (866) 856-6855.


AIG Links