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For AIG Property Casualty BrokersIf you are a broker calling about AIG Property Casualty Commercial Lines, call us at: 1-877-867-3783 or email us.

Investor RelationsAmerican International Group, Inc.
Investor Relations
175 Water Street 
New York, NY 10038
 Employment  Verification
All employment verification requests must be in writing and must be faxed to
1-713-620-3760. Please allow up to 3 business days for the completion of any requests.

Service Centers

  • Life Insurance
  • American General Life and Accident1-800-888-2452
    Hours: 7:00am to 6:00pm CT
    American General Life
    Franklin Life
    Old Line Life
    All American Life
    Hours: 7:00am to 6:00pm CT Mon-Fri
    AIG Benefit Solutions1-800-346-7692
    Hours: 8:30am to 5:00pm ET Mon-Fri
    General QuestionsIf your policy number begins with the letter G, H, V, A or E,
    please call 1-800-346-7692
    If your policy number is five numbers and one letter (Ex. 1234L5),
    please call 1-877-672-1648
  • Group Retirement
  • VALIC1-800-448-2542
    Hours: 7:00am to 8:00pm CT Mon-Fri
  • Accident & Health
  • For Claims1-866-960-0772
    Hours: 7:00am to 10:00pm ET Mon-Fri / 7:00am to 3:00pm ET Sat
    For Service1-877-867-3783
    Hours: 9:00am to 5:30pm ET Mon-Fri
  • Travel Insurance
  • TravelGuardClick here  to visit the Travel Guard   contact information page.
  • Private Client Group
  • Need to report a claim?Contact your independent insurance advisor. Or, for immediate assistance, contact us at (888) 760-9195. US-based clients who are traveling abroad, please call +1 (302) 482-6000.
    Billing questions?For questions regarding your Personal Insurance bill or to pay by phone, please call toll free at (866) 856-6855.

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