Using this service, you can report a loss through the internet, 24 / 7 and forward it directly for processing to a qualified Claims Representative who will expedite the claim and address all your concerns.
Report a loss for general insurance coverage (all EXCEPT Life Insurance)
Phone Support:
01-800-008-3700
(Monday through Thursday from 8:00 am to 17:00 pm. And Friday from 8:00 to 15:30 pm.)
Reports policyholders, customer service:
Tel. (55) 5249-3177 OR 01-800-008-3700
(Monday through Thursday from 8:00 am to 17:00 pm. And Friday from 8:00 to 15:30 pm.)
Medical, emergency and hospital admissions (24 hrs a day, 365 days a year):
Tel. 01-800-849-3204
Administrative information on casualties and hospitalizations
Tel. 01-800-849-3204