Benefit Solutions

Agents and Brokers
  • AIG Benefit Solutions Center
  • The AIG Benefit Solutions Center (formerly Tampa Solutions Center) is operated by HealthPlan Services (HPS), the largest independent provider of sales and distribution, benefits administration, and customer service solutions to the insurance and managed care industries. Please use one of the following links to log in and administer your group benefits:

    mployers please login here.
    Employees please login here.
    Producers please login here.
  • Manage a Claim
  • Group Disability Claims
    To manage a disability claim online, visit  

    AIG Benefit Solutions Disability Service and Claims Center
    P.O. Box 387
    Farmington, CT 06034-0387

    Group Life and AD&D Claims

    To manage a life or AD&D claim online, visit  

    Benefit Solutions Life Claims
    P.O. Box 1580
    Neptune, NJ 07754-1580

    Group Dental Claims
    To manage a dental claim online, visit
    Benefit Solutions Dental Claims
    P.O. Box 1581
    Neptune, NJ 07754-1581

    Vision Out-of-Network Claims
    To manage an out-of-network vision claim, please contact:  

    EyeMed Vision Care
    Attn: OON Claims
    P.O. Box 8504
    Mason, OH 45040-7111
  • Find a Form
  • If your policy number begins with the letter G, H, V, A, or E, please visit

    If your policy number is five numbers and one letter (Ex. 1234L5) please log in to the AIG Benefit Solutions Center (see above).
  • Search for a Dental Provider
  • From time to time, the status of a provider may change, new providers may be added and others may leave the network or decline to accept new patients. We strongly recommend that you call the network provider to verify the provider’s continued participation in the plan. If you have any questions pertaining to network providers, please call the number on the back of your ID card.
    Search for a Provider by Name or Address
    Dentists in Careington Discount Dental
    Dentists in SmileMax® (Administered by Careington International and DenteMax)

    Provider Nomination Forms
    If your plan uses the SmileMax network, the Careington network or the EyeMed network and your provider is not a member of that network, you can nominate your provider for membership using the forms below:

    SmileMax® Provider Nomination Form (Administered by Careington International and DenteMax)
    EyeMed Provider Nomination Form

AIG Links