About Us

AIG UAE - Casualty Insurance
  • 14
    American General and AGLA are now AIG
    We have come to a carefully considered and market-tested decision to retire some of our legacy company brands and move to the AIG brand. 

About Us

Purchasing life insurance is one of the more important decisions you will ever make. That's why AIG's life insurers work to earn your trust and confidence through every step of life's journey. 

The companies you want to do business with are those that stand the test of time. Our life insurers have been keeping promises to American families and businesses since 1850.
    
  •   160 years in business 
  •   12 million customers served1 
  •   $38 billion in promises kept2  

Our mission is to be the premier provider of protection, investment and income solutions needed for financial and retirement security. We are committed to providing better, more innovative ways of helping to protect you and your family's financial security. 

It's a responsibility we confidently embrace. With a wide range of flexible and highly differentiated life insurance products, we provide peace of mind to more than 12 million families and businesses. 

The U.S.-based life insurers of AIG are American General Life Insurance Company and The United States Life Insurance Company in the City of New York.

We are AIG
As a part of AIG, we offer a full portfolio of investment and income solutions that resonates with consumers as never before. And our long history of delivering on our promises inspires their confidence and trust.

In addition to life Insurance, our affiliated business lines serve more than 18 million Americans and are leaders in their respective markets:

  • Industry-leading life insurance, health and disability insurance products, including the modern and affordable Quality of Life...Insurance® product suite more >
  • AIG Direct - One of the largest direct to consumer marketers of term life insurance in the country more>
  • Innovator in guaranteed retirement income solutions and a top provider of variable annuities more>
  • Long-standing leader in fixed annuity sales through banks more> 
  • Broad range of retail mutual fund offerings delivering consistent performance across many disciplines more>
  • Leading group retirement plan provider in K-12 schools, higher education, healthcare and other non-profit entities more>
  • Extensive lineup of group and individual products and benefits distributed in the workplace and through affinity groups and associations more>
  • Strong institutional capabilities, including structured and pension buyout annuities and stable value wrap contracts more> 

One of our greatest competitive advantages is our broad, diversified distribution network – our products are sold by more than 300,000 affiliated and independent financial professionals nationwide. Sales professionals across our enterprise are united under AIG Financial Distributors, which includes one of the largest independent financial planning networks in the country. 

  • American General Life Companies
  • The insurance companies and affiliates comprising the domestic life operations of American International Group, Inc. include:
    • American General Life Insurance Company, Houston, TX 
    • The United States Life Insurance Company in the City of New York (USL), New York, NY 

  • Awards and Accolades
  • American General Honored with Customer Excellence Award for Sixth Year in a Row

    Confirmit, Inc., honored American General with the 2012 CustomerSat Achievement in Customer Excellence (ACE) Award for exceptional customer service satisfaction. The CustomerSat ACE Award is designed to demonstrate an organization's rigorous use of customer feedback processes, outstanding performance as measured by those processes, proven success in customer satisfaction and loyalty, and recognition of these centers by its customers. Confirmit also recognized American General with a special inaugural award for Best Use of the Confirmit EFM System for the Life Contact Center in competition with Confirmit customers across all industries. The Life Contact Center not only uses the direct customer feedback to enhance and improve business processes, but also tracks satisfaction scores at the customer service representative level.
     
    Learn more about these awards from the Confirmit Web site

1Source: Composite numbers derived from Statutory Annual Statements as of December 31, 2013 for AGL and USL for all lines of business including life, annuities, accident & health, ordinary and group.
2Source: Statutory Annual Statements for AGL and USL 2009 – 2013.


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