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Services

Learn more about insurance services for small businesses.

EPL Pak Premier Back To Top

EPL Pak® Premier is Built In
EPL Pak® Premier, a collection of loss prevention resources, supports small businesses in ensuring proper employment practices so that they can avoid employment-related claims altogether. It can even help a business minimize damages when a claim does occur. The package includes:

- "Title V Plus, a web-enabled employee training program designed to sensitize employees to key issues related to Title VII and other major discrimination laws. Training helps promote the lawful practices needed to prevent claims, and helps employers to gather the documented proof courts now require to demonstrate "reasonable care" in preventing and correcting discriminatory conduct.
- HR Comply Employment Guide, an electronic human resource reference library.
- A 60-minute telephone consultation with premier employment practices attorneys.
- A self-audit guide.
- Fixed price legal review and policy analysis.
- Employment practices seminars and an educational newsletter.

Marketing Materials

EPL Pak Premier Highlight Sheet (.pdf)

CrisisResponse Back To Top

CrisisResponse

CrisisResponse®, a built-in enhancement to the Prime Express® policy, provides immediate access to the funds needed to pay for crisis management costs in the event of a serious casualty crisis. This coverage is offered free-of-charge as a value-added service to our policyholders.

Product Highlights
- 24-hour, toll-free crisis hotline which provides access to AIG Excess Casualty claims specialists who provide advice on how to respond quickly and effectively to manage the incident.
- Provides up to $250,000 outside the umbrella limit to be used when a crisis management event occurs. Including:
       - Temporary living
       - Travel
       - Psychological counseling
       - Medical and funeral expenses
- Provides up to $50,000 outside the umbrella limit for public relations expenses incurred during a crisis management event. Clients are able to choose from an extensive list of the nation’s leading public relations firms and crisis management experts.
- CrisisResponse payments can help pay crisis management costs that would be covered as damages under the commercial umbrella policy.
- Helps prevent damage to the named insured’s reputation and the loss of valued customers.
- Helps assure that the restoration of public confidence in the named insured begins as quickly as possible.

Usage Statistics
- 58 CrisisResponse calls have been received since the coverage’s inception in 2001.
- The $250,000 sub-limit has been utilized 10 times.

CrisisResponse Hotline:
1-877-AIG-3100

AIG RiskTool System Back To Top

AIG® RiskTool System®

The AIG® RiskTool System® is a revolutionary web based risk management software solution for AIG Small Business policyholders to identify, control and track health and safety risk in the workplace. This web-based application supports health and safety loss prevention efforts through an easy to use set of online tools enabling companies to effectively manage accidents, provide safety training, conduct safety audits and manage a wide array of other risk activities. Companies using the AIG® RiskTool System® gain business advantage through reduced loss cost and increased administrative efficiency.

Features
- The AIG® RiskTool System® is a secure, web-based solution modeled on the concept of risk management workflow, namely, what does a risk professional want or need to do, and what does a risk professional want to know?
- What would you like to do? File a claim? Manage a safety program? Automatically generate a government regulatory report? The interface organizes these and other common work tasks whether managing risk at one location or across a global enterprise.
- The AIG® RiskTool System® also organizes and monitors risk management activities such as audits, accident investigations, and early return to work programs. User defined key performance and compliance indicators can be tracked and the data used to provide decision makers the ability to measure operating performance against corporate goals and objectives.
- RiskTool connects you to over 7,000 health and safety risk topics and compliance-related information sources with the click of a mouse. The System’s comprehensive library contains hundreds of industry specific policies, safety programs, procedures and training programs. All are interactively linked to regulatory standards and established, industry specific, best practices. In addition, over 40 training topics are available in Spanish.

Benefits
- Comprehensive – a single, all-inclusive risk management solution across the enterprise insures program and procedural consistency and compliance. 
- Intelligent – the system’s advanced analytics analyzes relevant enterprise risk factors and helps to predict potential business process risks before they happen.
- Proactive – once the areas of potential risk are identified, the system develops specific recommended procedures based on industry best practices to prevent or minimize potential loss.
- Effective – fewer workplace accidents and illnesses results in lower healthcare and litigation expense, increased employee productivity, and a lower experience rating which in turn results in improved profits.
- Flexible – seamlessly integrates with leading claims reporting systems and quickly and easily incorporates existing internal risk management programs, policies and procedures.
- Available 24/7 – information and analysis is available anytime and anywhere to anyone who has access to a web browser.