AIG.com Home Contact Us United States


Contact Us
International Travel Accident Insurance
International Travel Insurance enables any organization to provide round-the-clock accident and sickness medical expense and emergency coverage to insureds who become injured or ill during foreign travel. The customizable coverage is an excellent way to fill gaps that may exist in personal coverage when an individual leaves their country of permanent residence.
Features and Benefits Back To Top
  • Covers organizations of insureds while they travel anywhere outside their country of permanent residence
  • Provides comprehensive 24-hour coverage, including Accidental Death, Accidental Dismemberment, Accident and Sickness Medical Expense, Emergency Medical Evacuation and Repatriation of Remains
  • Helps fill gaps in an individuals' coverage when he or she travels internationally
  • Programs can be customized to offer a wide range of limits and are available for any length trip - from a few days, a week, a month, up to one year.
  • Complimentary AIG Travel Assist provides help 24/7 when emergencies arise - finding local medical care, facilitating emergency evacuations, arranging shipment of prescription drugs, assistance with lost baggage or passports, arranging legal assistance, facilitating emergency cash transfers, etc.
  • Programs can be customized to fit the needs of any group, including the ability to satisfy J1 Visa requirements for traveling students
 
Claims Back To Top

The goal of A&H Claims is the skillful evaluation and swift resolution of every claim. To make sure this commitment is met, we employ teams of specialists in accident and health claims, and we assign dedicated specialists to cases with complex needs. The people at A&H Claims embody our standards for service excellence. Our claims specialist unit is staffed with seasoned supervisors and examiners cross-trained in all facets of claims processing. These knowledgeable professionals have the expertise to provide the right solutions and the authority to implement them. What’s more, our people are warm, patient and particularly sensitive to difficult situations. We also provide specialized claims support exclusively for the needs of our agents, brokers and consultants.

We understand that our clients view their interaction with our team as the touchstone of the claims process. A&H’s Call Center is managed to ensure that the performance of our staff and our technological support results in an outstanding level of customer service for each of our clients.

Our Call Center operations are designed with the latest technology to optimize communications with our customers. Our sophisticated call management system is fully automated to minimize call transfers and hold times and provide every caller with exceptional service. And we are continually assessing Call Center volume, hold times and peak periods so that we are always staffed and ready to provide outstanding customer service.

You can reach the Domestic A&H Claims Department at 1-800-551-0824. Our business hours are from 8:30 a.m. to 5 p.m. eastern time. After hours, customers may leave messages. We guarantee a return call within 24 hours.