The AIG Companies’ specialized claims services manage a broad spectrum of casualty exposures and are segmented by specialty to ensure claims are handled by claims professionals most experienced with any given loss and product type. Once a claim is reported, our approach brings to bear high quality investigative, legal and engineering expertise early in the claims process when it can have the greatest benefit for the client.
Claims in litigation benefit from some of the nation’s top legal defense firms and forensic and evidence experts, and claims that require field investigations are referred to a premier team of investigators who undertake a rigorous and methodological approach to protect our policyholders’ assets.
We have dedicated customer-focused teams for to handle energy and energy-related risks. We have also positioned catastrophe teams to respond expeditiously to incidents nationwide and an expansive network of nurse consultants to conduct field-based case management.
For general information please email gemmcasualtyclaims@aig.com
To report a claim please contact us:
Excess Casualty Claims:
E-mail: excessfnol@aig.com
Fax: 866-743-4376
Mail: AIG Domestic Claims, Inc.
Attn: CID
75 Water Street, 22nd Floor
New York, NY 10038
To check the status of an existing claim please contact us:
Excess Casualty Claims: 866-473-0756