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Blanket Occupational Accident Insurance

Blanket Occupational Accident Insurance provides insurance coverage that is designed to supplement (not replace) Workers’ Compensation coverage for losses resulting from serious accidents and protects companies by providing adequate cushions for loss funds. Typical insureds include local and national industries, manufacturers, and commercial transportation companies, especially those who self-insure.

The goal of A&H Claims is the skillful evaluation and swift resolution of every claim. To make sure this commitment is met, we employ teams of specialists in accident and health claims, and we assign dedicated specialists to cases with complex needs. The people at A&H Claims embody our standards for service excellence. Our claims specialist unit is staffed with seasoned supervisors and examiners cross-trained in all facets of claims processing. These knowledgeable professionals have the expertise to provide the right solutions and the authority to implement them. What’s more, our people are warm, patient and particularly sensitive to difficult situations. We also provide specialized claims support exclusively for the needs of our agents, brokers and consultants.

We understand that our clients view their interaction with our team as the touchstone of the claims process. A&H’s Call Center is managed to ensure that the performance of our staff and our technological support results in an outstanding level of customer service for each of our clients.

Our Call Center operations are designed with the latest technology to optimize communications with our customers. Our sophisticated call management system is fully automated to minimize call transfers and hold times and provide every caller with exceptional service. And we are continually assessing Call Center volume, hold times and peak periods so that we are always staffed and ready to provide outstanding customer service.

Mail:     AIG Commercial Insurance Company of Canada
            145 Wellington Street West
            Toronto, Ontario  M5J 1H8

Tel:       800-387-4481
            (8:45 to 4:45 Monday to Friday ET)
Tel:       800-235.8784 (after hours)
Fax:      416-596-4197
Email:   can.claims@aig.com