In the event of an accident or incident, please contact your broker or the nearest AIG Aviation Adjustment Services, Inc. office:
Atlanta, GA Chicago, IL Dallas, TX
404.249.1800 312.831.8050 214.932.2384
Los Angeles, CA New York, NY Scottsdale, AZ
213.689.2733 212.770.3477 480.699.8350
Our Claims Philosophy
Claims Management Centered On You
The goal of AIG Aviation Adjustment Services, Inc. is to partner with you to provide professional services that give you more than just the basics.
Claims Resolution
Our staff is trained to focus on resolving claims promptly and effectively with the best interests of our customers in mind. We understand the value of our customers’ brand name and this concern is carried over to the decision making process regarding the claims resolution and defense strategy.
Claims Staff
Our adjusters average more than 19 years in the insurance industry and more than 8 years with AIG Aviation Adjustment Services. Our staff has authority for resolving claims up to the full policy limit which allows us to make quick decisions on behalf of our clients.
Claims Financial
As we have significant financial responsibility with regards to properly evaluating claims, paying appropriate settlements, controlling expenses, and maintaining adequate reserve levels, our goal is to develop relationships with our customers and with the claimants in order to expedite matters. Our philosophy of prompt resolution helps in controlling claims costs on both the indemnity and expense sides.
Accident Response
AIG Aviation Adjustment Services strongly believes in a multi-disciplinary response. We are uniquely qualified to provide the necessary expertise to handle such investigations and have the in-house experience. AIG Aviation Adjustment Services also has specific law firms, consultants, and experts available to immediately assist you with a loss.