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Accidental Death & Dismemberment Insurance
Accidental Death & Dismemberment (AD&D) Insurance provides coverage for employees worldwide 24/7, on or off the job, with principal sum amounts from $10,000 to $1 million per insured.  Companies can choose to employer-paid Basic AD&D coverage or offer employees the opportunity to purchase Voluntary AD&D Insurance (Personal Accident Insurance).  With AD&D coverage, companies can customize coverage to control costs while providing a valuable benefit to employees.
Features and Benefits Back To Top
  • An enhanced dismemberment schedule includes payments for loss of sight, hearing or speech
  • Many optional riders including family income, day care continuation, rehabilitation and tuition for children and spouses
  • Customizable to include coma, paralysis, day care, common disaster and evacuation
  • Optional AIG Travel Assist, AIG-owned and operated travel emergency assistance service
  • Benefits paid directly to employees (unless designated otherwise) in addition to any other insurance and can be used for any purpose
  • Coverage may extend up to 365 days from the date of accident
 
Claims Back To Top

The goal of A&H Claims is the skillful evaluation and swift resolution of every claim. To make sure this commitment is met, we employ teams of specialists in accident and health claims, and we assign dedicated specialists to cases with complex needs. The people at A&H Claims embody our standards for service excellence. Our claims specialist unit is staffed with seasoned supervisors and examiners cross-trained in all facets of claims processing. These knowledgeable professionals have the expertise to provide the right solutions and the authority to implement them. What’s more, our people are warm, patient and particularly sensitive to difficult situations. We also provide specialized claims support exclusively for the needs of our agents, brokers and consultants.

We understand that our clients view their interaction with our team as the touchstone of the claims process. A&H’s Call Center is managed to ensure that the performance of our staff and our technological support results in an outstanding level of customer service for each of our clients.

Our Call Center operations are designed with the latest technology to optimize communications with our customers. Our sophisticated call management system is fully automated to minimize call transfers and hold times and provide every caller with exceptional service. And we are continually assessing Call Center volume, hold times and peak periods so that we are always staffed and ready to provide outstanding customer service.

You can reach the Domestic A&H Claims Department at 1-800-551-0824. Our business hours are from 8:30 a.m. to 5 p.m. eastern time. After hours, customers may leave messages. We guarantee a return call within 24 hours.