The AIG Companies’ specialized claims services manage a broad spectrum of casualty exposures and are segmented by specialty to ensure claims are handled by claims professionals most experienced with any given loss and product type. Once a claim is reported, our approach brings to bear high quality investigative, legal and engineering expertise early in the claims process when it can have the greatest benefit for the client.
Claims in litigation benefit from some of the nation’s top legal defense firms and forensic and evidence experts, and claims that require field investigations are referred to a premier team of investigators who undertake a rigorous and methodological approach to protect our policyholders’ assets.
We have dedicated customer-focused teams for transportation/fleet, entertainment, retail, products liability, commercial auto, construction, energy and many other industries facing particularly complex and unique risks. We have also positioned catastrophe teams to respond expeditiously to incidents nationwide and an expansive network of nurse consultants to conduct field-based case management.
To report or check the status of a claim please contact us:
Tel: 866-473-0756
Fax: 866-743-4376
e-mail: excessfnol@aig.com
Mail: AIG Domestic Claims, Inc.
175 Water Street, 22nd Floor
New York, NY 10038
Attn: CID
Claims scenarios can be accessed through the AIG xsClaims Archive. This online database of over 2,500 large loss claim scenarios is searchable by liability or industry type and can help you gauge potential liability exposures.